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BSNL users face persistent call failure
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LUCKNOW: Bharat Sanchar Nigam Limited (BSNL) subscribers in the up east circle were a harried lot on Monday, following a persistent complaint of call failure in certain series. The problem was caused by `software corruption' in the intelligent network set-up located in Chandigarh, which caters to a larger chunk in north India. As a result, the link between the subscribers and the network was snapped causing call failures.

The worst affect were the subscribers belonging to closed group users (CUG) category. Users in the series of 94150 and 95410 in both pre-paid and post-paid segment were equally affected. "The calls were not being connected despite 10-12 attempts," said SK singh, a BSNL user in Lucknow. When contacted, general manager, mobile services BSNL UP east circle, Satish Kumar said, " The problem has been rectified. But it will take a few hours for it to phase out."

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