Advertisement


Advertisement

Thread Rating:
  • 6 Vote(s) - 2 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Big TV to hire 15,000 tech professionals
Advertisement
#1
NEW DELHI: Reliance-ADAG’S DTH arm, Big TV, is giving its customer servicing infrastructure a big push. It’s in the process of recruiting 15,000 installation and technical professionals to man such network, one of its top executives said. The company also plans to launch its digital video recorder technology this year, which can enable consumers to record and pause live television content.

“We are establishing a base of 15,000 technical and installation professionals as part of our after-sales service infrastructure. We have decentralised our customer service operations, which will span across 500 towns,” said Big TV head Sanjay Bahl. He added that with television viewing hours on the rise due to the elections and Indian Premier League, (IPL) the company has extended its customer care service hours and will reduce turnaround time.

Speaking about future launches, he said the company will soon introduce new interactive services. “We will launch our DVR STB before the festive season this year. We have also tested technology to provide mobile DTH services, which can be fixed to a car or vehicle and we hope to launch its soon,” he added.

The company currently has 1.5 million subscribers and believes that it will attain faster growth in the next two months. “Various triggers that have provided a boost to the DTH industry in the past include cricket. We believe that the interest in the elections and the IPL will increase DTH sales for the industry by 40-45%,” he said.

Reply
Thanks given by:
Advertisement
#2
What's so big about this, dishtv is already having 25000 Technical and installation professionals ( Direct and indirect/ Contractual) and already catering in more then 700 towns as compared to BIGTV only catering in 500 towns.
Reply
Thanks given by:
Advertisement




Forum Jump:


Users browsing this thread: 1 Guest(s)
Advertisement