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Certain unsolved doubts regarding Packages (ADTV)
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#1
Question 
Hi Friends
I own New Mega Package with 6 months of its free viewing.I have purchased ADTV on 04-09-2009.
I am not getting the following channels in my package when compared with ADTV's latest e-brochure even they are in a package that is inferior or equivalent than my current package.Is anybody getting these channels?The channels are as follows:

Star Cricket
Angel
Jaya MAX
TV9 Telugu
Bhakti
Subhavaartha
Channel 8
IBN Lokmat
TV9 Kannada
Suvarna
Kasturi
Kairali
Amrita
Asianet News
Indiavision
Chandrikla Time

I would like all the experts to please explain me why I am not able to view these channels & what should I tell the Customer Care people (everytime they are not solving my problem or simply pretend to be ignorant.)Now I have called them up nearly 7 times (each call of around 10 mins.)Experts please tell me something so that I may be able to solve my problem.Please do not tell me to add the particular top-ups because these are the channels on which I have a right because I have paid for the subscription.

WHAT ARE THE EXACT WORDS & THE EXACT PROCEDURE TO BE FOLLOWED TO VIEW THESE CHANNELS ?

PLEASE HELP ME SINCE I AM ON THE VERGE OF LOSING MY PATIENCE.

Thanking You

Bye
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