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DTH News : Self-care portal Log in procedure changed.
Airtel (Digital Tv or Mobile) have changed the procedure to log in to self-care portal.

=Go to the website, give your mobile number in the box provided therein and submit. You will get a OTP number on your mobile. This OTP will be valid only for 15 minutes and you need to login within 15 minutes from the time you recieve the OTP. Otherwise, you need to ask for another OTP.

=On the left side of the page, there will be a column with two questions:
(1) Yes, I have a Password
(2) No, I dont have a Password

=Mark on question number 2 (No, I dont have a password)

=Type out that OTP number on the password space and click Login. You will be directed to your self-care page.

=To change the password as per your preference. take the curser and place it on the ''log out'' and you will get a sub heading down as '' Log out'' and ''Change Password''.

=Click on the ''Change Password'' and then type out your required/new password in the column and submit. You will get a response whether your password is accepted or not. Thereafter you can use the same password to login (no need to obtain OTP) to Self-care page in future.

However, everytime you have to type out your mobile number and then it will take you to the 2 questions i.e (1) Yes, I have a password and (2) No, I dont have a password. Type your password in the first column (1st question) and click login.

Repeat same proceedure, everytiime you need to login to self-care page.
Airtel Digital HD Recorder / Kerala Vision Digital TV
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