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DTH Updates : Channels Missing
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#1
I am having South HD Premier package from DishTV and I was getting channels like Colors TV, MTV, CNN IBN, CNBC, History TV etc, but since a few days I had noticed that I am not getting any of these channels and asking me to subscribe for it.

Why these channels are not part of HD Premier Package anymore ? Even though I checked with dishtv website and they had mentioned that "Charges wavied off for selected channels....."

I tried to SMS them, but I got message that I need to apply for Paid Ala carte !!!!!!

Really confusing approach from DishTV..

Anybody facing this and is there any remedy for this.


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#2
151 thread views and not even a single reply.....seems forum interaction is getting less over here......
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#3
SMS "CALL ME" to 57575 or 09250078787. They will help you with the same.. The channels which are highlighted under "Select A-LA-CARTE offer" in the above image are available just "On-request" from 1st of January. By default, these channels will not be available in your package unless you requesr for them. In case you do not request these channels, you will be awarded bonus points for each unrequested channel and you can use these bonus points to order MOD Service or other A-LA-CARTE channels like ZEE Q and TOPPER TV....
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#4
Thanks for the update. Got all channels back. Send an email to customer support last night and by today morning all channels were available
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#5
I am too using south royal pack and missing channels like big boss.
can i do the same?
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#6
(04-29-2014, 04:39 PM)santhoshhrry Wrote: I am too using south royal pack and missing channels like big boss.
can i do the same?

If you are missing the same channels then contact dishtv you will get all the "On Request" channels back.
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#7
Dear Anirudha,

I am using it in kuwait. I am missing channels like DD, ent10, b4u music, b4u movies, cienema tv etc, hope those are free channels.

if i contact them, can i get those channels.

thank u
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#8
(04-30-2014, 10:15 AM)santhoshhrry Wrote: Dear Anirudha,

I am using it in kuwait. I am missing channels like DD, ent10, b4u music, b4u movies, cienema tv etc, hope those are free channels.

if i contact them, can i get those channels.

thank u

I think you're not getting channels from DD Free Dish it happens because of not having proper Dish alignment. Check your Dish alignment first if you able to fix it then do it. If not then contact technician who fixed your dishtv.
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#9
Yes please check Dish alignment.
Try and spread the message of happiness and peace everywhere:happy:
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