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DTH Updates : Unable to view Recorded programs in my Tata sky hd plus
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#1
Video 
I am unable to view all recorded programs in my Tata Sky HD plus set top box
since yesterday. Getting a error/pop up which says :
"There has been a change of digicard or modification in your Tata sky account. You will not be able to view this recording(5)."
I have not changed digicard.
I have renewed my yearly subscription 2 days back.
The hard disk is about 30 percent full.
The issue i am facing is with my secondary stb. primary stb no probs.
Things i have already tried are:
1.Called tata sky Customer care .They verified the stb n card nos. they r matching.
2.Local service engineer could not find a solution till now(36 hours).
3.Did a master reset of the stb but no help.
4.removed and replaced digicard. no change.
5.tried recording a new prog. Able to watch only new but not old progs.

I know one thing might solve the issue. Formatting hard disk will. But i dont want to lose the previous recordings. there are some children movies which my kid love to watch and other few programs as well.
Hope someone can help me with a solution?
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#2
Ask them to do a signal refresh. Also send a detailed email and try contacting Tata Sky in Twitter.

If that also doesn't work, contact nodal officer with complaint number.
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