Advertisement


Advertisement

Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
General News Government’s helpline number 14444 for digital payments support launched
#1
Advertisement
The government, in collaboration with telecom and IT industry, has launched a toll-free helpline – 14444 – to address consumer queries on digital payments. The helpline will address questions regarding various platforms, including the newly-launched Bharat Interface for Money (BHIM), eWallets, Aadhaar-enabled payment system and USSD.

“The helpline ’14444′ is available in North as well as Eastern part of the country in English and Hindi and will soon be extended pan India, and in other languages,” Telecom Secretary J S Deepak told. The helpline has been launched jointly by Department of Telecom in collaboration with software association Nasscom, telecom industry as well as the IT industry, officials said. All telecom companies are participating in the initiative and the helpline will be available to subscribers of all operators.

The cost of the project is initially being borne by the industry. After a few weeks, the government is likely to take a decision on financial support for the initiative after taking into account the emerging call traffic patterns. For now, the bandwidth is being provided by private sector telecom companies and call centre infrastructure is being provided by the IT-BPO industry, sources said.

The helpline is aimed at consumers who want to start using USSD, UPI, BHIM, or any digital payment platform and need assistance to do so, or have certain queries. Such consumers can call up the helpline, which is an interactive voice response system, and in case of specific queries, can also choose to speak to an agent.

Digital payment channels like mobile wallets, USSD and RuPay have seen massive uptake and rise in transactions after demonetisation was announced on November 8. According to government data, the number of USSD transactions saw a whopping 5,135 per cent jump, from 97 such deals a day on November 8 to 5,078 on December 25.

The value of transactions on USSD — mobile short code message used mainly for banking services on feature phone — during the same period grew 4,061 per cent from Rs 1 crore a day to Rs 46 crore on December 25. UPI transactions — which allows users to transfer funds from one bank account to another using a smartphone — grew 1,342 per cent, from 3,721 such transactions a day on November 8 to 53,648 on December 25. In value terms, it grew 647 per cent, from Rs 1.93 crore a day to Rs 14 crore.

On December 30, Prime Minister Narendra Modi launched an indigenous digital payments app BHIM for fast and secure cashless transactions using mobiles. BHIM is a payment platform designed to make UPI and USSD payment modes simpler and usable across feature phones and smart phones.

Source:
___________________________________________
Airtel Digital HD Recorder / Kerala Vision Digital TV
Reply
Thanks given by:
Advertisement
Advertisement




Possibly Related Threads...
Thread Author Replies Views Last Post
  Update: Aadhaar not mandatory for SIM connection, government clarifies nairrk 0 533 05-02-2018, 10:47 AM
Last Post: nairrk
  General News: Man reportedly duped of Rs. 110,000 after linking Aadhaar with mobile number nairrk 0 638 01-13-2018, 08:54 AM
Last Post: nairrk
  General News: FM launches Paytm Payments Bank nairrk 0 635 11-29-2017, 09:58 AM
Last Post: nairrk
  General News: Your residential address to soon turn into 6-character digital code: Report nairrk 0 593 11-17-2017, 09:07 AM
Last Post: nairrk
  General News: Come December,Verify Your Mobile Number With Aadhaar Without Giving Biometric Details nairrk 0 691 11-03-2017, 07:33 AM
Last Post: nairrk
  General News: Government simplifies Aadhaar-based verification of existing SIMs nairrk 0 563 10-25-2017, 08:03 PM
Last Post: nairrk
  General News: Airtel payments bank launched in India; offers 7.25% interest rate... nairrk 0 939 01-12-2017, 06:40 PM
Last Post: nairrk
  General News: Tamil Nadu government to launch 50 'Amma Free Wi-Fi' zones nairrk 0 661 09-24-2016, 08:55 AM
Last Post: nairrk
  General News: Fujifilm X-T2 Mirrorless Camera With 24-Megapixel Sensor and 4K Video Launched nairrk 0 571 07-07-2016, 06:37 PM
Last Post: nairrk
  General News: Apple iOS 10 gets support for shooting in RAW format SRK 0 628 06-15-2016, 10:04 PM
Last Post: SRK

Forum Jump:


Users browsing this thread: 1 Guest(s)
Advertisement