Advertisement


Advertisement

Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
General News Here’s how you can register governance-related grievances
#1
Advertisement

People can now register their governance-related grievances through mobile phones. A mobile application for Centralized Public Grievances Redress and Monitoring System (CPGRAMS) portal was launched in New Delhi on Wednesday by Minister of State for Personnel, Public Grievances and Pensions Jitendra Singh.


CPGRAMS is a central government portal aimed at providing the citizens with a platform for redressal of their grievances. The complaints received on this platform are redressed by the ministry, department or state concerned. Singh hoped the common people will make maximum use of the mobile application since the mobile phone has emerged as the easiest way of communication from anywhere across the country.

A Quick Response (QR) code has been provided on the portal which can be scanned on the smartphone after which the grievance can be sent from the phone directly on to CPGRAMS, he said. ”This is another step towards translating Prime Minister Narendra Modi‘s vision of ‘ART of Governance’ as spelt out by him, with A for Accountability, R – Responsibility and T- Transparency, forming the bedrock of the government,” the minister said.

Singh said the goal is that the administration should be citizen centric, transparent and responsive. “More than six lakh public grievances have been settled since the NDA government assumed office,” he said. In his address, Secretary, Department of Administrative Reforms and Public Grievances (DARPG), Devendra Chaudhary said the mobile app will not only allow lodging of grievances, but people can also track the grievance status.

DARPG is also carrying out an analysis of the grievances and a systematic response is being worked out on how to address the grievances, he said.
DARPG has been making efforts to improve public service delivery and redress grievances of citizens in a meaningful manner by effectively coordinating with different ministries and departments of the government, besides trying to eliminate the causes of grievances.

CPGRAMS was launched by DARPG in 2007. More than 16 lakh grievances have been lodged since January 1, 2012. In past 12 months, 9 lakh grievances have been lodged and 6.47 lakh disposed of.

http://www.bgr.in/news/heres-how-you-can...rievances/

___________________________________________
Airtel Digital HD Recorder / Kerala Vision Digital TV
Reply
Thanks given by:
Advertisement
Advertisement




Possibly Related Threads...
Thread Author Replies Views Last Post
  General News: Umang, all-in-one e-governance app launched by PM Modi; here's how it works nairrk 0 391 11-23-2017, 06:30 PM
Last Post: nairrk
  General News: Unified Payments Interface:Here’s how to register, send & receive money using UPI App nairrk 0 324 08-31-2016, 09:51 AM
Last Post: nairrk
  Breaking News: Google improves symptom search results for better answers to health-related queries rahul1117_kumar 0 235 06-21-2016, 07:35 PM
Last Post: rahul1117_kumar
Information Help: Google Related - New Toolbar to offer more Fun on Web nairrk 0 698 08-18-2011, 10:13 AM
Last Post: nairrk
  Facebook removed Page related to Prophet KRISHNASAGAR 0 630 05-23-2010, 07:06 PM
Last Post: KRISHNASAGAR
  meracareerguide.com: One Stop Destination for Education and Career Related Info Mr.Bhat 0 638 06-01-2009, 08:39 PM
Last Post: Mr.Bhat

Forum Jump:


Users browsing this thread: 1 Guest(s)
Advertisement