Advertisement


Advertisement

Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
General News Idea launches Seamless Recharge option for its customers
Advertisement
#1
Idea Cellular launched a new feature in its app/website called 'Seamless Recharge',which directs customers straight to the recharge page of My Idea app or Idea website with pre-filled number and MRP details.

"With the elimination of multiple steps in the customers recharge journey, this feature brings about greater convenience for customers," said the telco in its statement.

Idea customers get notified about the special offers and recharges through app notifications and SMSes providing links to facilitate these easy recharges. Customers now just need to click on the link to get to the payment platform and complete the transaction.

"We realised that through this customer centric innovation we can make the recharge experience of our consumers quicker and simpler," said Sunil Tolani, digital head, Idea Cellular,

Through its website and My Idea App, the company also offers services like free home delivery of Idea Postpaid SIM, customised and recommended packs, cashback offers on digital wallet usage, and live status of the network coverage through My Idea Network.

The company has further put in a special customer feedback system to address customer grievances through these digital channels.

Source:
___________________________________________
Airtel Digital HD Recorder / Kerala Vision Digital TV
Reply
Thanks given by:
Advertisement
Advertisement




Possibly Related Threads...
Thread Author Replies Views Last Post
  Update: Vodafone Idea introduces Rs 399 Digital Exclusive prepaid, postpaid plan nairrk 0 238 12-21-2020, 08:09 PM
Last Post: nairrk
  General News: Vodafone Idea rolling out Wi-Fi calling service, Rs 59, Rs 65 prepaid plans launched nairrk 0 275 12-16-2020, 01:47 PM
Last Post: nairrk
  General News: Vodafone Idea launches Rs 1,348 REDX Family postpaid plan nairrk 0 256 12-03-2020, 10:28 AM
Last Post: nairrk
  General News: Jio woes postpaid users of airtel, Vodafone Idea with new offer nairrk 0 777 10-11-2020, 01:52 PM
Last Post: nairrk
  General News: Reliance Jio launches in-flight connectivity packs starting at Rs 499 nairrk 0 213 09-26-2020, 08:03 AM
Last Post: nairrk
  General News: Vi launches five new prepaid plans with free ZEE5 subscription for a year nairrk 0 357 09-22-2020, 03:09 PM
Last Post: nairrk
  General News: BSNL launches Rs 49 Special Tariff Voucher for prepaid users nairrk 0 182 09-10-2020, 07:17 PM
Last Post: nairrk
  General News: Vodafone Idea rebrands as Vi; 'Reflection of both brands,' says Kumar Mangalam Birla nairrk 0 200 09-07-2020, 01:55 PM
Last Post: nairrk
  General News: Top 5 Jio Prepaid Data Recharge Plans nairrk 0 152 09-05-2020, 07:46 AM
Last Post: nairrk
  General News: Vodafone launches new short validity prepaid plans at Rs 109, Rs 149 in Delhi circle nairrk 0 179 09-04-2020, 07:45 AM
Last Post: nairrk

Forum Jump:


Users browsing this thread: 1 Guest(s)
Advertisement