Advertisement


Advertisement

Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
General News Reliance Communications Launches Smartcare on Twitter
#1
Advertisement

Anil Ambani-led Reliance Communications has launched 'Smartcare on Twitter' to provide various user account management services to its wireless subscribers through the micro-blogging site's live, public platform, a company statement said here on Tuesday.

The new customer service initiative platform will let users explore a range of account information and services without having to reach out to traditional customer service representatives, it added.

Smartcare on Twitter will empower wireless customers to manage their user account by using theirTwitter account login. Users need to tweet to @RelianceMobile to avail multiple services in real-time.

"This is part of our endeavour to empower customers, making service and self-help possible on Twitter's popular social media platform, creating pride of ownership," Gurdeep Singh, CEO, Consumer Business, Reliance Communications said.

"This is the country's first such initiative by a telecom player, utilising the Twitter platform, including real-time back-end analytics tracking to enable customers to make informed choices and customise their accounts as per their preferences and usage requirements," he added.

"As Indians spend more and more time on social media, most forward-thinking and successful organisations such 

as Reliance Communications are integrating Twitter into their operations to increase engagement and satisfaction with their customers," Arvinder Gujral, director, business development, Twitter Asia-Pacific added.

http://gadgets.ndtv.com/social-networkin...ter-751848

___________________________________________
Airtel Digital HD Recorder / Kerala Vision Digital TV
Reply
Thanks given by:
Advertisement
Advertisement




Possibly Related Threads...
Thread Author Replies Views Last Post
  General News: Airtel silently launches Rs 119 prepaid plan, offers unlimited calling, 2GB data.. nairrk 0 289 10-31-2018, 02:43 PM
Last Post: nairrk
  General News: BSNL launches 2 new annual prepaid plans for Rs 1,699 & Rs 2,099; offer.. nairrk 0 250 10-24-2018, 12:27 PM
Last Post: nairrk
  General News: Airtel takes on Reliance Jio; introduces new prepaid plan with 1.4GB daily data.. nairrk 0 395 10-22-2018, 10:14 AM
Last Post: nairrk
  General News: Reliance Jio Diwali Offer: Special long-validity prepaid plan with 547.5GB data.. nairrk 0 328 10-18-2018, 01:08 PM
Last Post: nairrk
  General News: Vodafone launches two new prepaid plans priced at Rs 99 and Rs 109 for basic users nairrk 0 232 10-17-2018, 02:40 PM
Last Post: nairrk
  General News: Idea launches 4G service in Kolkata, offers 10GB free data for 7 days nairrk 0 195 10-09-2018, 06:09 PM
Last Post: nairrk
  General News: Airtel launches VoLTE services in West Bengal, Sikkim nairrk 0 192 10-04-2018, 04:36 PM
Last Post: nairrk
  General News: Reliance Jio introduces long-term prepaid plans for its users nairrk 0 338 10-03-2018, 12:43 PM
Last Post: nairrk
  General News: Vodafone Idea launches six Active Recharge packs for prepaid users nairrk 0 269 09-25-2018, 12:37 PM
Last Post: nairrk
  General News: Airtel launches Rs 97 prepaid plan with 1.5GB of data nairrk 0 235 09-14-2018, 10:40 AM
Last Post: nairrk

Forum Jump:


Users browsing this thread: 1 Guest(s)
Advertisement