Advertisement


Advertisement

Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
General News Reliance Communications Launches Smartcare on Twitter
#1
Advertisement

Anil Ambani-led Reliance Communications has launched 'Smartcare on Twitter' to provide various user account management services to its wireless subscribers through the micro-blogging site's live, public platform, a company statement said here on Tuesday.

The new customer service initiative platform will let users explore a range of account information and services without having to reach out to traditional customer service representatives, it added.

Smartcare on Twitter will empower wireless customers to manage their user account by using theirTwitter account login. Users need to tweet to @RelianceMobile to avail multiple services in real-time.

"This is part of our endeavour to empower customers, making service and self-help possible on Twitter's popular social media platform, creating pride of ownership," Gurdeep Singh, CEO, Consumer Business, Reliance Communications said.

"This is the country's first such initiative by a telecom player, utilising the Twitter platform, including real-time back-end analytics tracking to enable customers to make informed choices and customise their accounts as per their preferences and usage requirements," he added.

"As Indians spend more and more time on social media, most forward-thinking and successful organisations such 

as Reliance Communications are integrating Twitter into their operations to increase engagement and satisfaction with their customers," Arvinder Gujral, director, business development, Twitter Asia-Pacific added.

http://gadgets.ndtv.com/social-networkin...ter-751848

___________________________________________
Airtel Digital HD Recorder / Kerala Vision Digital TV
Reply
Thanks given by:
Advertisement
Advertisement




Possibly Related Threads...
Thread Author Replies Views Last Post
  General News: BSNL launches Rs 2,399 prepaid recharge plan with unlimited calling for 600 days nairrk 0 116 05-26-2020, 07:52 AM
Last Post: nairrk
  General News: Airtel launches work from Home plans for Businesses, Plans starts at Rs 399 nairrk 0 112 05-18-2020, 12:22 PM
Last Post: nairrk
  General News: Reliance Jio announces Rs 2,399 annual prepaid plan with 2GB per day data and more nairrk 0 116 05-09-2020, 10:42 AM
Last Post: nairrk
  General News: Reliance Jio launches 3 new 'Work from Home' plans: Take a look nairrk 0 131 05-09-2020, 10:39 AM
Last Post: nairrk
  General News: Vodafone Idea launches #RechargeforGood program with up to 6% cashback offers nairrk 0 153 04-11-2020, 07:40 AM
Last Post: nairrk
  General News: Reliance Jio 4G data add-on plans offer 2x more data, off-net voice calls nairrk 0 210 03-20-2020, 07:00 PM
Last Post: nairrk
  General News: BSNL launches Rs 247 prepaid recharge plan, revises Rs 998 and Rs 1,999 prepaid plans nairrk 0 149 03-11-2020, 06:18 PM
Last Post: nairrk
  General News: Reliance Jio announces Rs 4,999 long term prepaid plan.. nairrk 0 155 03-09-2020, 12:02 PM
Last Post: nairrk
  General News: Reliance Jio launches Rs 49, Rs 69 plans for JioPhone users nairrk 0 182 02-23-2020, 02:37 PM
Last Post: nairrk
  General News: Reliance Jio introduces Rs 2121 prepaid recharge plan for 336 days nairrk 0 159 02-21-2020, 06:25 PM
Last Post: nairrk

Forum Jump:


Users browsing this thread: 1 Guest(s)
Advertisement