Advertisement


Advertisement

Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
General News Vodafone brings all Idea postpaid customers under Vodafone RED umbrella
Advertisement
#1
[Image: vodafone-idea_425_735_425_735_425_735.jpg]

Vodafone Idea has announced that it has seamlessly transferred all the Idea postpaid customers under Vodafone RED postpaid plans. The move is said to be the biggest consolidation after the merger of Vodafone and Idea to form a new entity known as Vodafone Idea Limited (VIL).

With this, all the Idea postpaid customers will be transferred to Vodafone RED plans. With this, the operator will provide a unified customer experience to both Vodafone and Idea postpaid customers in the country. The company has revealed that existing Idea postpaid customers will no longer be required to go through a separate onboarding and service process. Furthermore, Idea postpaid customers will have access to the Red Family subscription and Vodafone Play service.

“The consolidation of Vodafone and Idea postpaid customers is a major step towards our vision of one company, one network. One of the biggest and fastest migrations in the telecom space, this has led to operational synergies and process standardisation for both our postpaid retail and enterprise customers. It enables us to provide enhanced customer experience to our postpaid users,” said Vishant Vohra, Chief Technology Officer, Vodafone Idea Limited.

With this, the call centre agents will be able to solve the queries of customers and customers will get a 360-degree view on the insights provided by the customers. Furthermore, all the users will get real-time alerts and notifications for over-usage.

Meanwhile, Vodafone has introduced new eSIM support in India. The service is valid for Vodafone postpaid customers using eSIM compatible Apple devices including iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE, iPhone Xs, iPhone Xs Max and iPhone Xr. The service will be available soon on Samsung Galaxy Z Flip and Galaxy Fold as well. The service is currently available in select circles Mumbai, Delhi, and Gujarat.

Themobileindian
___________________________________________
Airtel Digital HD Recorder / Kerala Vision Digital TV
Reply
Thanks given by:
Advertisement
Advertisement




Possibly Related Threads...
Thread Author Replies Views Last Post
  General News: Vodafone Idea launches Rs 1,348 REDX Family postpaid plan nairrk 0 58 12-03-2020, 10:28 AM
Last Post: nairrk
  General News: BSNL introduces Rs 199, Rs 798, Rs 999 postpaid plans with up to 75GB data.. nairrk 0 217 11-06-2020, 09:50 AM
Last Post: nairrk
  General News: Jio woes postpaid users of airtel, Vodafone Idea with new offer nairrk 0 729 10-11-2020, 01:52 PM
Last Post: nairrk
  General News: Jio announces Postpaid Plus plans with access to Netflix, Amazon Prime and more.. nairrk 0 272 09-22-2020, 06:17 PM
Last Post: nairrk
  General News: Vodafone Idea rebrands as Vi; 'Reflection of both brands,' says Kumar Mangalam Birla nairrk 0 165 09-07-2020, 01:55 PM
Last Post: nairrk
  General News: Vodafone launches new short validity prepaid plans at Rs 109, Rs 149 in Delhi circle nairrk 0 153 09-04-2020, 07:45 AM
Last Post: nairrk
  General News: Airtel partners with PepsiCo to give up to 2GB of data to its customers nairrk 0 192 09-01-2020, 06:17 PM
Last Post: nairrk
  General News: BSNL offering 5GB of data free to its customers nairrk 0 139 08-25-2020, 03:36 PM
Last Post: nairrk
  General News: Airtel brings free Disney+ Hotstar VIP subscription to more prepaid plans.. nairrk 0 157 08-21-2020, 07:29 AM
Last Post: nairrk
  General News: Reliance Jio, Airtel and Vodafone Idea latest recharge plans: Here’s a full list nairrk 0 263 07-31-2020, 07:17 PM
Last Post: nairrk

Forum Jump:


Users browsing this thread: 1 Guest(s)
Advertisement