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Help BSNL to set up 43 3G Experience Zones across Rajasthan
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Private Telecom operators are in the process of introducing 3G services in the country and they are busy setting up 3G experience zones in different circles to showcase their 3G services. Demonstration and experience of 3G technology are the key elements to make people understand what 3G technology is all about and how it is going to benefit them. That is why telecom operators like Aircel, Airtel and Tata Docomo are busy setting up 3G Experience zones at strategic locations in different circles. State run telecom PSU BSNL seemed to have learned some lessons from private telecom operators and it is now going to set up 3G experience zones in Rajasthan circle. It will be establishing 43 3G experience zones across Rajasthan covering areas like Jaipur, Ajmer, Alwar, Bansawara,Barmer, Bhilwara, Bikaner, Bundi, Chittorgarh,Jaisalemer, Jhalawar, Jodhpur, Kota, Udaipur,Sirohi,Tonkk, Shriganganagar,Pali, Sikar, Sawai Madhopur and Nagaur. It has already floated tender for inviting bids from interested parties to set up 3G experience zones inRajasthan . The key benefit with both BSNL and MTNL is that they have strong presence of company owned customer service centres in their respective circles compared to their private counterparts and these can be extensively used for setting up 3G experience zones. But so far they have been unable to unlock the value they can derive from their own customer care centres.

BSNL has learnt its lesson from private operators and hopefully MTNL will learn from BSNL.
tg
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