Advertisement


Advertisement

Thread Rating:
  • 5 Vote(s) - 3 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Help Pesky callers to pay up to Rs 2 lakh fine, lose connection from Jan
Advertisement
#1
The party will soon be over for pesky callers. From January, telemarketers indulging in making unwanted calls and sending text messages would not only be subject to fines ranging from Rs 25,000 to Rs 2 lakh, but could also stand to lose their telephone connections.

The proposed hefty penalties are part of the new rules that telecom regulator TRAI will announce this week as it attempts to put in place a foolproof mechanism to shield customers from irritating calls and text messages.

The regulator’s move will offer relief to over 700 million mobile users in India. So far, less than 90 million of them have registered themselves with the Do-Not-Call (DNC) registry. The regulator was forced to act due to rampant complaints by DNC customers who were being bombarded with unsolicited messages and calls.

Under the new system, mobile users would get an option of blocking all telemarketing voice calls and receiving text messages only. And even while receiving text messages, they could specify an area of their choice such as banking, insurance, loans, automobiles, real estate, said a TRAI executive who did not wish to be named.

The telecom regulator will ensure that all telemarketing firms have mobile and landline numbers starting with the 70 series so that customers can identify such calls.

TRAI is also bringing about changes in the earlier format to add additional level of checks to ensure that customers registered with the DNC are not subject to pesky calls . “So far, telemarketers were required to scrub the number with the DNC registry , which was being maintained by the NIC. Now, both the mobile operator and the telemarketing firm will have to run a check,” the TRAI source said.

Mobile phone companies will also be asked to put up software in place to ensure that telemarketers could not reach their DNC customers. For the first six violations, telemarketing companies face a fine, following which their licenses would be cancelled.

TRAI will also ask telcos to install softwares to track violations by telemarketing firms that have multiple connections from different service providers. Besides, in a bid to ensure that telemarketing firms do not take fresh connections on cancellations, the registration process of these firms would include all details of the firms, including PAN cards. “It will require a totally new and lengthy process, including changing all details of the firm,” said the TRAI source.

The regulator is also going the extra mile to ensure that telemarketers don’t make commercial calls from unregistered numbers. In such a case, the operator will be mandated to cut off any connections to those numbers after the second complaint.

Moreover, in a bid to prevent bulk SMS-based spam messages, TRAI’s rules will also cap the number of text messages from a number to 100 per day. This implies that a telemarketing firm may have to register 1,000 numbers to send out a million text messages per day.
et
Reply
Thanks given by:
Advertisement
#2
A good and welcome move!!!
___________________________________________
Airtel Digital HD Recorder / Kerala Vision Digital TV
Reply
Thanks given by:
Advertisement




Possibly Related Threads…
Thread Author Replies Views Last Post
  Update: Will not cut mobile connection over Aadhaar: Department of Telecom nairrk 0 746 11-08-2017, 06:43 PM
Last Post: nairrk
  Update: Nokia 3310 variant launched for a whopping Rs 1.6 lakh, but would you buy it? nairrk 0 634 07-09-2017, 12:18 PM
Last Post: nairrk
  General News: Copies of documents no longer needed for BSNL connection nairrk 0 772 11-25-2016, 10:23 AM
Last Post: nairrk
  General News: Google Phone app will now identify spam callers on Nexus and Android One devices rahul1117_kumar 0 356 07-26-2016, 01:10 PM
Last Post: rahul1117_kumar
  Breaking News: Freedom 251: 2 lakh unit to be shipped via state-wise lucky draw b/w 30 Jun to 5 July rahul1117_kumar 1 439 06-29-2016, 01:39 PM
Last Post: nairrk
  Breaking News: ‘Godless’ malware affects over 85 lakh Android devices globally rahul1117_kumar 0 441 06-23-2016, 11:49 PM
Last Post: rahul1117_kumar
  Breaking News: JBL introduces Project Everest DD67000 loudspeaker at Rs 80 Lakh rahul1117_kumar 0 580 06-04-2016, 11:37 PM
Last Post: rahul1117_kumar
  Breaking News: Canon EOS-1D X Mark II launched in India at Rs 4.55 lakh rahul1117_kumar 0 509 05-04-2016, 07:23 PM
Last Post: rahul1117_kumar
  General News: 'Aadhaar eKYC Can Make New Mobile Connection Cost Zero' nairrk 0 575 04-10-2016, 10:21 AM
Last Post: nairrk
  Breaking News: Oppo to manufacture 10 lakh 4G phones a month in India rahul1117_kumar 0 509 03-24-2016, 02:13 PM
Last Post: rahul1117_kumar

Forum Jump:


Users browsing this thread: 1 Guest(s)
Advertisement