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Help Power not coming to STB
#1
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I have been using Airtel HD DVR.

Since this morning, power not reaching to the STB. I have checked the cable etc and all okay. The power comes upto the Adapter, but not reaching to the STB.

Any idea what could be the problem???
___________________________________________
Airtel Digital HD Recorder / Kerala Vision Digital TV
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#2
nairrk bro, do check adapter, I think problem in it.
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#3
But, Power reaching upto the Adapter. After that just a single cable which to be connected to the STB.  I spoke to local Service Engineer who installed the DVR and according to him if power comes to the Adapter then the adapter may not have any problem.?
___________________________________________
Airtel Digital HD Recorder / Kerala Vision Digital TV
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#4
Have u tried any other Adapter ?
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#5
bro, then the problem seems to be with your stb as current not passing but I think problem is with adapter try to change adapter and see.
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#6
(07-01-2016, 06:08 PM)Mr.Bhat Wrote: Have u tried  any other Adapter ?

No, I dont have any spare adapter. ( may be I will have to check whether my cable Tv STB adapter will fit into Airtel STB..)
___________________________________________
Airtel Digital HD Recorder / Kerala Vision Digital TV
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#7
Check the Amps of Adapter if its lower than 2 Amps i think u can connect... DC 12Volt
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#8
bro, as you told your problem to engineer what did he told you what could be the problem?
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#9
(07-01-2016, 06:15 PM)rahul1117_kumar Wrote: bro, as you told your problem to engineer what did he told you what could be the problem?

Haha, you know their standard reply... Contact Adtv Customer Care.. Big Grin
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Airtel Digital HD Recorder / Kerala Vision Digital TV
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#10
If ur Power Adapter is under warreny then call CC.. else u can use any local good brand ... if the issue is of Adapter...
If its of STB then better to talk CC..
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