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Help Sundirect Negative & Positive side
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#1
Negative Points:-
1. Electronic Program Guide (electronic program guide) is a crap. Except in Sun channels, electronic program guide is not updated properly in other channels. electronic program guideis not at all available in many channels. When Setop box is started, it takes long time for electronic program guide to get updated.
2. Picture Quality of channels which are competing with Sun is poor. Check the quality of KalaignarTV when Maanada Mayilaada program is telecast. Same is the case of Vijay TV during popular programs. Picture quality of other non-Sun channels is also not good.(Unfair practice)
3. No other Tamil Music channel, except Sun Music is available. I don't consider SS Music as Tamil Music channel. To avoid competition, Sun does not include 7s music,Channel ufx, Raj Music in the channel list. (Unfair practice)
4. Their Alacarte channels are another crap. Standard channels preferred by many are Tamil channels, Kids channels, Nature related (Discovery, Animal Planet etc.), English Movies. You need to pay at least Rs.200/- for this.
5. You can not rearrange channel orders as per your preference. Thiswas available earlier and removed later. You are forced to keep Sun channels at the top.
6. No interactive services even after2 years. You can not check your account balance or purchased plandetails in TV.
7. Customer service is another crap. In case of any fault in Dish/Set top box, Sun does not take responsibility. You need to go behind the distributor who provided the Dish to you.
8. No Toll-Free number for customer support. It is not easier to speak to customer support during odd hours or holidays.
9. Recently SD threatened to remove Vijay TV from their channellist, which clearly shows bad attitude of Sun Direct. (Unfair practice).
10. SD online portal does not work frequently.
11. Sun is trying to become a Monopoly in media world. They forcefully removed Hathway from Cable Settop Box business through unfair practices. It should not happen in DTH world also.
12.No Radio channels
Positive Points:-
1. Low price compare with other dth.
2. You can watch many Tamil channels, with the basic package itself, which costs Rs.100 only.
3. Sun Action,Gemini Action,Surya Action,Suriyan tv,Sunlife,Geminilife,Four CinemaClub available only on sundirect.
Thanks to the original reviewer. I agree with him 100%. I thought it was an unbiased review. So thought it worth to post it.
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