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IDF Exclusive : ADTV Self Care Account not working?
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#1
Dears,

My Airtel self care account not working. I try to click my current subscription details result is page cannot be displayed. I want to change my add on channel through online portal. please help me.

Million times email to Airtel Presence no response very worst. before selfcare is very good now updated one too bad. Please help to solve my problem.

Regards
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#2
What's the exact problem? When you tried to login what response you are getting??
___________________________________________
Airtel Digital HD Recorder / Kerala Vision Digital TV
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#3
(12-15-2013, 07:44 AM)nairrk Wrote: What's the exact problem? When you tried to login what response you are getting??

Dear Nair,

My username password working inside two customer id added. I select one customer id for changes result is page cannot be displayed.

I cannot able to view my inside details eg: My package detail also

Regards
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#4
Its same for me, I can't access the add topup section for the past 2-3 weeks...
I tried using different web browsers...
And I assume its same for everyone...
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#5
Yes, now-a-days it is bit difficult to get self care login.
Last saturday (14th Dec), I got the selfcare and managed to recharge my account.

Keep try log in and you may get it eventually. Seems some problem with their website or too much traffic??
___________________________________________
Airtel Digital HD Recorder / Kerala Vision Digital TV
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#6
today onwards it is working
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#7
Its still the same.
I can login as usual, but the add topup and package section won't work at all...
Is there anyone who are getting access to these sections???
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#8
Dears,

Still same I tried through Google Chrome result is (Sorry we are unable to process your request due to technical problem, Please try again later)

Airtel is the Major Telecom company in india They can't able to maintain the website. very worst website before was good after updated the site from ADTV total package section not working properly.
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#9
Even on their mobile app (my airtel) the 'add topup' section is not working at all.
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#10
Dear,

any update? Please assist me.
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