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IDF Exclusive : Change Base Plan in Sun Direct
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#1
hi everyone. I have been using the base plan Malayalam Basic Plan for the past 1 yeard and I wish to change to the new pack iNDI PACK @145 PM/.Please HELP ME HOW TO CHANGE TO THIS BASIC PLAN. Can WE CHANGE THIS FROM THE SUN WEBSITE WHEN WE LOG IN OUR ACCOUNT?
I connatced the local recharger, they said they have no idea..please help me..

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#2
You can change pack by Logging in to http://www.sundirect.in/customer-login.php

Or by calling to Customer Care also you can change pack

First ensure that your account has balance more than ₹ 145 [ I don't know how much taxes are there] . Call to Sun Direct Customer Care @ 1800-200-7575 [Toll free ] or 0484 - 6624097 [Tolled] and tell him to change your package to Indi Pack .
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#3
(12-07-2010, 07:40 PM)monujohnson007 Wrote: hi everyone. I have been using the base plan Malayalam Basic Plan for the past 1 yeard and I wish to change to the new pack iNDI PACK @145 PM/. pLEAS EHELP ME HOW TO CHANGE TO THIS BASIC PLAN. cAN WE CHANGE THIS FROM THE SUN WEBSITE WHEN WE LOG IN OUR ACCOUNT?
I connatced the local recharger, they said they have no idea..please help me..
In my SD self care portal account,they put my base pack(tamil) as never subscription end.But the charged detail is only for a particular date,say 20.01.2011.So in my view we cant change base pack as in other DTHs.Because others are having various levels of packaging(silver,gold etc.,).But in SD ONLY ONE base pack and others are available as add-on only.
So better try to contact your dealer/distributor by visiting them.Or else go through CC(slow process).

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#4
monujohnson007
As notified by prabhukr89 you have to contact the customer care to change your package. SRK has posted the details of customer care number in his post... :happy:

Best wishes.

Note: I believe, you have to wait till your subscirption expires to change your base pack; as it was the case for one of my friend, who use SUNDTH, but it was some time back. So, contact the customer care, to sort it out..
Today is the tomorrow you worried about yesterday.. for tomorrow never comes.. live today!!!
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