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Reliance BIG TV DTH aims to get BIG on social media connectivity
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Everyone has come across the, now ubiquitous, Facebook ‘f’ and Twitter ‘t’ buttons on websites. No one in today’s age can afford to shun social media and everyone’s hopping on to the social media bandwagon.

The DTH industry is no different in this aspect and Reliance BIG TV is making a big push towards connecting with consumers on a more direct and personal note than any customer care executive could. The Indian consumer today is an informed and smart individual, with all information and knowledge, quite literally, at his fingertips. He/she is very careful about his needs and preferences and rightly so. Connecting with him/her is very important and can translate into a win-win situation for both the brand and the consumers. Reliance BIG TV DTH aims to engage users in relevant conversations garner consumer sentiment on various issues, address consumer grievances, incorporate suggestions into their products and services and set up special online contests, get customer feedback. These are just some of the things that consumers can look forward to….

So when was the last time you could visit Facebook and Twitter and converse with your cable operator?

Source: Prurgent.com

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