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Shine Pack Recharge..Plz guide..
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#1
Friends,

My Subscription to Basic shine pack will end on 28th April due to that I am unable to purchase/renew add on packs.

Can anybody guide that how can I recharge my shine pack for Year 2010 till next april...??? Should I just recharge my account with adequate money and it will automatically recharged after 28th or what...and will I have to wait till 28th to get my add ons..???

SD CC is too busy...and nodals are not attending my calls......

Thank you very much

Jaspal

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#2
No you don't need to wait till your subscription ends. You can recharge you account with adequate money and it will automatically deducts from your balance for Basic Shine pack after 28th onwards.

Once recharged your account with adequate money, you can purchase any add-on packs.
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#3
(04-08-2010, 12:06 PM)Sathish Wrote: No you don't need to wait till your subscription ends. You can recharge you account with adequate money and it will automatically deducts from your balance for Basic Shine pack after 28th onwards.

Once recharged your account with adequate money, you can purchase any add-on packs.

Thanks Satish,

Now another problem here. SD says recahrge for 12 mnths and get 1 month free. But there is no option to recharge the shine pack for 1 yr. Under offers page they say its applicable to Shine page as well.
So how can I recharge my account for 1 yr.


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#4
Yes you are right in offer page they have mentioned that the "Recharge Offer" is applicable for shine packs also.

[Image: 2dtcdfq.png]

But when checked in subscriptions details page, there is no "Special Offer - 1 Year subscription" available for Rest of India customers.

[Image: 16lmlwk.png]

Please call customer care and confirm before recharging your account for one year.
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#5
(04-08-2010, 05:20 PM)Sathish Wrote: Yes you are right in offer page they have mentioned that the "Recharge Offer" is applicable for shine packs also.

[Image: 2dtcdfq.png]

But when checked in subscriptions details page, there is no "Special Offer - 1 Year subscription" available for Rest of India customers.

[Image: 16lmlwk.png]

Please call customer care and confirm before recharging your account for one year.

I contacted the CC and they told me that i need to just recharge my account with required ammount and call us again.

I recharged and called them again and they reactivated my shine pack for next 6 months.
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#6
many problems with SD because not respond properly CC............and removing some channels in basic pack...................Recentle i call to Videocon D2H CC They respond very well and this contain more channels only Rs150/-(200 Channels)..............................Iam ready to deactivate my SD Connection. Than Q Videocon D2H CC.
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#7
(04-09-2010, 08:28 PM)paulv5353 Wrote: many problems with SD because not respond properly CC............and removing some channels in basic pack...................Recentle i call to Videocon D2H CC They respond very well and this contain more channels only Rs150/-(200 Channels)..............................Iam ready to deactivate my SD Connection. Than Q Videocon D2H CC.

What channels are you going to get in Rs.150.....Can u plz detail...
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