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downgrade (Platinum to Silver) in Dish TV
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#1
Hi
please help me

my dish TV packages is PLATINUM , i want to downgrade my package to SILVER, how can be downgrade without call to dish TV customer care?
i was paid SR 250/= at today (26th Aug 2010)
VC NO: xxxxxxxx

thanks in advance
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#2
Welcome to indiandth community forums :up:
Please dont write ur personal data in open forums.like VC no , Mobile no etc.
Yes ,u can call CC for the downgrade and also u can send E- Mail to Dish TV.surely they will do the needfull.Smile
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#3
(08-26-2010, 07:28 PM)rangasuran Wrote: Hi
please help me

my dish TV packages is PLATINUM , i want to downgrade my package to SILVER, how can be downgrade without call to dish TV customer care?
i was paid SR 250/= at today (26th Aug 2010)
VC NO: xxxxxxxx

thanks in advance

Sorry dear friend ,you may have to contact dishtv on their number 080-60013474 or write to them at customerinfo@dishtv.in without which you will be not be able to do so.and of course they will be charging a fee of Rs.40 as downgrade charges ,it is a pity.
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#4
Well First for downgrade you have to call to customer care, Then only your package can be downgraded.

Second, for North You can down grade to Silver Saver not to Silver, because silver pack is available only for those who are already in Silver Pack, not for new or other existing customers.

If you are south subscriber then you can downgrade to South Silver Pack.
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