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recharge and bonus
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#1
I saw announcement on TV screen that if one recharges before the due date amount of 351/= it would be equivalent to 391/= tht is a bonus of 40/= as Diwalil offer. I paid this amount. But they gave bonus of 39/= only. may be trivial but why penny pinching. when I wrrote to airtel I get a reply

quote
Offer duration
Star Date – 8thNovember’12
End Date: - 30th Nov’12
Offer Recharge Amount credited in customers a/c Extra Bonus
351 390 39
451 506 55
551 621 70
751 856 105
951 1091 140
1051 1221 170

unquote

why this change-one on TV scren anohter from airtel office. airtel is trying to do penny pinching not only in bonus but also validity date (one day will be chopped off). Mr. Mittal should look into his account department. no point in talking that airtel is best satelllite TV.
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#2
(11-15-2012, 09:27 AM)venkat1926 Wrote: I saw announcement on TV screen that if one recharges before the due date amount of 351/= it would be equivalent to 391/= tht is a bonus of 40/= as Diwalil offer. I paid this amount. But they gave bonus of 39/= only. may be trivial but why penny pinching. when I wrrote to airtel I get a reply

quote
Offer duration
Star Date – 8thNovember’12
End Date: - 30th Nov’12
Offer Recharge Amount credited in customers a/c Extra Bonus
351 390 39
451 506 55
551 621 70
751 856 105
951 1091 140
1051 1221 170

unquote

why this change-one on TV scren anohter from airtel office. airtel is trying to do penny pinching not only in bonus but also validity date (one day will be chopped off). Mr. Mittal should look into his account department. no point in talking that airtel is best satelllite TV.

after writing to them they have restored one rupee. I do not understand why this type of action by a prestigious organsiation like Airtel. where is the problem -in the overalll strategy or some mistake some lower down . did anybody else had this problem? It is embarassing to write about such small mistakes(???) . Airtel accounting section needs complete overall. Otherwise somebody like Kejriwal will make comments in TV.
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#3
During my last recharge, they credited only Rs.30 instead of Rs.50 as per thier offer. I wrote to them immediately and got the shortfall (infact they gave me Rs.25 instead of Rs.20 !!). There are plenty of offers floating and people those who are doing this may be confused and giving wrong credit to customers. However, now(2 days back) I have recharged for Rs.1051 and got correct cash back of Rs.170 credit onto my account.!!
___________________________________________
Airtel Digital HD Recorder / Kerala Vision Digital TV
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#4
i am recharged with 351 and got 39 bonus without any issue.
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#5
(11-16-2012, 12:06 PM)waytobala Wrote: i am recharged with 351 and got 39 bonus without any issue.

You supposed to get Rs.40 bonus. So you also lost Rs.1 as stated by the @TS.!!
___________________________________________
Airtel Digital HD Recorder / Kerala Vision Digital TV
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#6
(11-16-2012, 12:46 PM)nairrk Wrote:
(11-16-2012, 12:06 PM)waytobala Wrote: i am recharged with 351 and got 39 bonus without any issue.

You supposed to get Rs.40 bonus. So you also lost Rs.1 as stated by the @TS.!!

i think no,check this link Diwali Recharge Offer.
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#7
yes it reads as , recharge Rs.351 and get Rs.391 i.e Rs.40 Bonus.!
___________________________________________
Airtel Digital HD Recorder / Kerala Vision Digital TV
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#8
(11-16-2012, 05:41 PM)nairrk Wrote: yes it reads as , recharge Rs.351 and get Rs.391 i.e Rs.40 Bonus.!

airtel is playing tricks. On Tv screens its is 351=391(40 Bonus)
in web pages some tiems 350 sometime 351. a confused lot in aiartel.
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#9
yes,but 351 is the only issue,we cant get justice instantly.they are always expecting fighting with them(for one rupees we may spend Rs.6 to 10 by voice call!!!).
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